The ROI of contract lifecycle management

Poor contract oversight is both inefficient and expensive – so much so that research by the Aberdeen Group estimates that ineffective control and management of contracts costs businesses more than $153 billion each year!

“Against this backdrop, organizations are under increasing pressure to understand the financial impact of how contracts are created, reviewed and managed, and whether their current approach is protecting or eroding value.”
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Rachel Cunliffe, Chief Financial Officer, Summize

What is the ROI of CLM and why does it matter?

When it comes to contract lifecycle management (CLM) and building a solid business case, it isn’t enough to justify it on efficiency alone. For most in-house legal teams, the biggest question is, will the CLM deliver a measurable financial return?

Industry benchmarks show that leading CLM platforms can deliver returns in the hundreds of percent. In high-growth environments, outcomes can be even bigger – global tech business Matillion, for instance, reported 4,062% ROI over a three-year period following its CLM implementation.

But where does CLM ROI actually come from? Across contract creation, review and approval, repositories, and analytics, CLM delivers return by reducing legal effort, decreasing outside counsel spend, accelerating revenue recognition and preventing value leakage. All of these impacts can, and should, be measured and then used to your advantage.

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How does CLM improve contract creation and increase ROI?

^{Sources: Forrestor Total Economic Impact Report and WorldCC}

Contract creation is one of the most visible (and easiest) places to realize ROI, because it’s the most frequent and manual contracting task. The ROI here comes from three process improvements:

• Structured intake and request forms to reduce back-and-forth clarifications while automatically bringing in the right members of the business for tasks and approvals

• Template libraries and clause playbooks make sure standard terms are used consistently, and therefore speed up contract generation and sales cycles

• Connected workflows reduce unnecessary touchpoints by automatically triaging to the right team and only escalating a contract when it meets certain criteria  

The result? Faster turnaround with fewer manual processes, meaning revenue-generating agreements are issued sooner and value is realized more quickly. So much so, that industry benchmarks show contract lifecycles can be 40-55% faster when creation is automated effectively.  

How does CLM reduce costs and delays in contract review and approval?

Review and approval are where contracts often take up the most time. CLM augments this stage by:

• Automatically detecting non-standard clauses and deviations from approved language

• Providing AI-powered summaries, redlines and redrafts that make it faster to assess risk

• Supporting structured workflows and approvals with visibility into bottlenecks

The payoff? Legal teams spend less time on routine checks and risk detection, while business teams close deals faster - directly improving revenue timing and pipeline forecasting.

Check out our video showing how AI-powered contract review can cut review time from 92 minutes to just 30 seconds!

How does a contract repository improve efficiency and ROI?

^{Sources: WorldCC & Deloitte, EY, Workday}

A central contract repository is often underestimated until you have an audit, dispute or renewal process that exposes the cost of fragmented records.

Without a structured system, contracts sit across email inboxes and shared drives, making version control difficult and audit trails incomplete. The ROI of centralization comes first and foremost from operational efficiency and risk control. A structured, searchable repository changes that by enabling:

• A single source of truth for all agreements, with managed version control and clear audit trails

• Powerful search and filter capabilities so legal can find terms, clauses and obligations in record time

• Consistent tagging and metadata to support lifecycle tracking and compliance audits

Without a central store, legal can waste hours of time. Model N found that the average amount a typical business with 1000 employees loses each year searching for and reproducing lost documents can reach $2.5million-$3.5million.  

How do contract analytics help protect revenue and reduce risk?

^{Sources: Sirion, Legal Futures, WorldCC}

Once contracts are centralized, analytics unlock the most financially significant layer of CLM ROI. This is where value leakage and renewal intelligence are actively managed – not just stored.

Contract analytics help teams:

• Avoid unwanted renewals, with automatic date extraction and calendar notifications

• Identify risk patterns and non-compliant clauses across portfolios

• Surface negotiation performance metrics

• Monitor obligation fulfilment and emerging liabilities

• Drive proactive renegotiation and term optimization

This stage elevates legal into a strategic driver of risk and value protection. Even modest improvements in contract value, when applied across large portfolios, can hugely improve revenue and margins. The cost of a CLM program can often be offset through avoided renewals alone.

Sound too good to be true? See how Matillion achieved 4,062% CLM ROI

n its 2025 ROI Awards, Nucleus Research recognized Matillion for achieving a 4,062% return on investment and a 0.3 month payback period following its implementation of Summize as its CLM platform.

The Nucleus analysis shows the return was driven by:

• Measurable time savings across legal and commercial teams

• Streamlined contract creation

• Faster review cycles  

• Improved visibility across the contract portfolio

The business’ sales team reduced admin burden, legal gained efficiency through structured workflows and AI-assisted review, and leadership benefited from clearer reporting and oversight.

Matillion’s use case shows how reducing friction across the contract lifecycle can turn into material financial returns, especially in fast-growing organizations where contracting processes directly affects revenue.

How can in-house legal teams build a strong business case for CLM?

The ROI of CLM is strongest when it’s grounded in internal data and realistic benchmarks. If you’re looking to build a case, start with:

1. Baseline cycle times and administrative hours
2. Current leakage rates, renewal misses and compliance gaps
3. Legal review costs and outside counsel spend
4. Revenue impact of deal delays

Adopting a CLM solution can play a crucial role in delivering revenue growth in 2026 and beyond. If you’re looking for more guidance about calculating your ROI and building an effective business case, start by downloading our full guide for clear advice. Whether you’re on the start of your CLM journey, or beginning to evaluate vendors, you’ll gain clear guidance and helpful tips on what matters most to your stakeholders and budget decision makers.